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SUSTAINABILITY
Together with Telenor Group, DiGi also introduced the inaugural
Telenor Youth Summit programme, inviting youths to explore
mobile technology solutions that create social change. The two
Malaysian winners, Farah Fathiah Binti Fauzi and Wong Gwen
Yi joined peers from 12 other Telenor business units at the
Summit to collaborate on these ideas, with a view to potentially
implement them in their home countries. They also received
input from global leaders and technical experts, and gained
insights by participating in the annual Nobel Peace Prize event.
Top ideas from the Summit were presented at the Nobel Peace
Prize Concert dinner reception, and also at the Mobile World
Congress in Barcelona in February 2014.
Ethical and Responsible Business
DiGi relentlessly upholds a high standard of corporate
governance and ethics across the organisation. This is in
accordance to DiGi's ‘Way of Work’ governance framework
that outlines corporate values, codes of conduct, and various
governing policies and procedures.
In 2013, the Sourcing Department completed its transition
from a procurement-based service center to a global entity
by becoming a member of Telenor Group's Global Sourcing
Organisation (GSO). A central role of GSO is to manage and
align sourcing activities across the Group in accordance to
the new sourcing policy and manual for 2013, which aims to
bring efficiency to the sourcing process without compromising
key controls. It strives to achieve these objectives by providing
guidance through high yet achievable standards that uphold
common principles and reflect good governance, managed
through an efficient, synchronised sourcing approach.
DiGi also actively monitors its operations for any environmental
impact and business association risks. Sourcing procedures
include requirements for sustainable sourcing, and compliance
to the Agreement of Responsible Business Conduct (ABC) or
Supplier Conduct Principles (SCP) frameworks with all business
associates.
This year DiGi deepened its focus in building compliance
towards the Personal Data Protection Act 2010, and securing
the personal information of the 11 million customers in its
base. It established a new, comprehensive set of compliance
principles, frameworks and initiatives, adding to the existing
Information Security Management programme that addresses
broader issues of information management and security across
the organisation.
DiGi’s Privacy Statement is now accessible to customers via
DiGi's website and Online Customer Service site, and physical
copies are also made available upon request. DiGi has also
introduced the Personal Information Notice and Data Protection
Clause to protect existing, new and potential DiGi employees,
requiring individuals to consent and acknowledge the ways in
which the Company will use, keep, process, and share their
personal data in accordance to the Act.
Telenor Youth Summit gathered 25 young social
entrepreneurs from around the world to fuel ideas where
mobile phone technology can provide solutions that address
societal and economic challenges.
DiGi.COM BERHAD (425190-X)
ANNUAL REPORT 2013
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