| Delivering The Best Internet Experience | 1 |
| In Our 2013 Report | 2 |
| Corporate Structure | 3 |
| Corporate Information | 3 |
| Chairman’s Statement | 10 |
| Ceo’s Statement | 12 |
| Management Discussion & Analysis | 14 |
| Performance At A Glance | 19 |
| Group Financial Summary | 20 |
| Share Development | 21 |
| 2013 Highlights | 22 |
| Awards & Accolades | 24 |
| Sustainability | 26 |
| Directors’ Profiles | 34 |
| Management Profiles | 38 |
| Statement On Corporate Governance | 40 |
| Statement On Risk Management And Internal Control | 58 |
| Risk Management | 62 |
| Audit & Risk Committee Report | 64 |
| Audit & Risk Committee Terms Of Reference | 67 |
| Additional Compliance Information | 70 |
| Charting Our Progress | 71 |
| Directors’ Report | 72 |
| Statement By Directors | 77 |
| Statutory Declaration | 77 |
| Independent Auditors’ Report | 78 |
| Statements Of Comprehensive Income | 80 |
| Statements Of Financial Position | 81 |
| Statements Of Changes In Equity | 83 |
| Statements Of Cash Flows | 85 |
| Notes To The Financial Statements | 87 |
| List Of Properties | 132 |
| Disclosure Of Recurrent Related Party Transactions | 136 |
| Statement Of Directors’ Shareholdings | 137 |
| Statistics On Shareholdings | 138 |
| Notice Of Annual General Meeting | 141 |
| Limited Assurance Statement | 144 |
| Form Of Proxy | 149 |