responsible business 2023 Ambition Leader on sustainable business standards and ESG practices in Malaysia 300,000 Users engaged via Yellow Heart programmes on digital resilience and future skills #1 Malaysian telco for ESG standards and performance (maintain 2020 position) RESPONSIBLE BUSINESS Sustainably grow consumer and lead organic B2B revenue growth Low double-digit growth in Postpaid and Fixed subscribers (vs FY2020) Low to mid double-digit growth in B2B revenue (vs FY2020) #1 Most consistent network (maintain 2020 position) growth Best customer experience, built on channel digitalisation and automated operations 100% Touch-free operations on Digi’s network (2020: 74%) modernisation Governance Audited Financial Statements Other Information 45 Integrated Annual Report 2021
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