Technology 4 • 5G network commercial launch in selected areas within Kuala Lumpur, Putrajaya and Cyberjaya, with the objective of achieving 80% nationwide population coverage by 2024 • Industry joint effort to retire the 3G network nationwide in line with JENDELA initiative • JENDELA Phase 1 tender to construct 1,661 new sites (potentially worth RM4.6 billion) to expand 4G coverage across unreached areas accomplished in October 2021 • Rising cyber security and data protection concerns across industry • Digitalising SMEs and co-developing solutions with large corporations and partners Looking Ahead 2022 JENDELA Phase 1 is currently on track to reach its national targets of providing broadband services to 7.5 million premises, while achieving average mobile broadband speed of 35Mbps and 96.9% 4G coverage by the end of 2022 MyDIGITAL and 5G implementation will accelerate Malaysia’s progress as a technologically-advanced economy and enable a socioeconomic transformation with the creation of more digital jobs Continued remote working and online learning will elevate expectations for stable and high-speed network connectivity Our Operating Landscape Social 5 • Sustained brand trust by demonstrating strong ESG performance and leadership • Higher security protection for customers’ personal data and our infrastructure • More skills an accelerated digital future and ‘Empowering Societies’ programmes • Priority in safeguarding the health and safety of our employees and partners, while respecting human rights standards • Commitment to uphold highest standards of good governance across our value chain • Continued focus to elevate diversity and inclusion (D&I) practices and strengthen a gender-inclusive workplace Looking Ahead 2022 Spur connectivity and digital adoption by extending networks to rural areas, facilitating access to smartphones and providing affordable packages and digital services to bridge the digital divide Adopt multi-stakeholder approach to drive initiatives centred on digital inclusion and future skills learning Capitals Our Response Supported the government’s implementation of 5G network as critical national infrastructure Collaborated with industry to advance digital access and adoption in Malaysia Conducted awareness campaigns on cyber security frauds and phishing scams Upskilled talents to embrace digital transformation strategies to meet rising demands and new opportunities from technological innovation Our Response Supported nation building activites by contributing aid to Covid-19 relief efforts via NGOs, continued free 1GB daily productivity data for customers, optimised network coverage and ramped up capacities at critical sites Achieved 100% vaccination rate for Digi’s employees in retail Strengthened female leadership pipeline and gender diversity policies as evidenced by our inclusion in Bloomberg’s 2021 Gender Equality Index (GEI) Continued advocacy of responsible business practices through our Yellow Heart brand promise, leveraging strategic partnerships to create long-term value Capitals 28 Digi.Com Berhad At A Glance Message To Shareholders How We Create Value Strategies To Create Value
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